Return and Refund Policy

Introduction

At ABC Educational World, we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we’re here to help with our Return and Refund Policy. Please read the policy carefully to understand your rights and obligations.

Return Policy

Eligibility for Returns

Returns will be accepted within 2-3 days of receiving the product.

• The product must be unused, undamaged, and in its original packaging with all tags, labels, and accessories intact.

• Certain items, such as perishable goods, customized products, or items marked as "non-returnable," may not be eligible for returns.

Steps to Initiate a Return

Contact our customer support team via:

• Email: mail.abceducationalworld@gmail.com

• Phone: +91 9918382867

• Contact Form: Contact Us

Provide the following details:

• Order number

• Reason for return

• Photos of the product (if applicable) to verify its condition.

Once your return request is approved, we will provide instructions on how to ship the product back to us.

Return Shipping

• Customers are responsible for the cost of return shipping unless the product received is damaged, defective, or incorrect.

• We recommend using a trackable shipping service to ensure the safe return of the product.

Refund Policy

Refund Process

• Refunds will be initiated within 5-7 working days after the returned product is received and inspected by our team.

• The refund will be credited to the original payment method used during the purchase.

Refund Eligibility

Refunds will be provided under the following circumstances:

• The product is damaged or defective upon delivery.

• The wrong product was delivered.

• The product does not match its description on our website.

Non-Refundable Scenarios

Refunds will not be provided for the following:

• Products returned without prior approval from our team.

• Items that are damaged due to misuse or improper handling by the customer.

• Products not returned in their original condition or packaging.

Exchange Policy

We do offer exchange policy with the same range. If you wish to replace a product, you may initiate a return and place a new order for the desired item.

Contact Us

For any questions or concerns regarding returns and refunds, please reach out to us:

• By email: mail.abceducationalworld@gmail.com

• By visiting this page on our website: Contact Us

• By phone number: +919918382867